Refund and Cancellation Policy

Last updated: July 19, 2026

We want you to feel confident subscribing to Ensemble Helper. This policy explains when refunds are available and what happens when a subscription is canceled.

New Subscriptions

If Ensemble Helper is not right for you, you may request a full refund within 30 calendar days of your initial subscription purchase.

Subscription Renewals

Subscriptions renew automatically unless canceled before the renewal date. If you did not intend to renew, you may request a full refund within 7 calendar days of the renewal charge.

Cancellations

You may cancel your subscription at any time. Canceling prevents future renewal charges. Unless a refund is approved, you will continue to have access to Ensemble Helper through the end of your current paid subscription period.

Refunds After the Refund Period

After the applicable refund period has ended, subscription payments are generally nonrefundable. We do not normally provide partial or prorated refunds for unused time.

We may make exceptions for duplicate charges, billing errors, extended technical problems that prevent use of the service, or other circumstances we determine are appropriate.

Requesting a Refund

To request a refund, email admin@ensemblehelper.com and include:

• The email address associated with your Ensemble Helper account
• The approximate purchase or renewal date
• A brief description of the request

How Refunds Are Issued

Approved refunds will be returned to the original payment method. The time required for the refund to appear depends on your bank or payment provider.